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Department of Motor Traffic Introduces WhatsApp Hotline for Vehicle Complaints
The Pulse
PoliticsGeneral1h ago

Department of Motor Traffic Introduces WhatsApp Hotline for Vehicle Complaints

TLDR
  • Police WhatsApp hotline combats reckless driving, targets 5-6 daily fatalities.

  • DMT launches 074 245 3300 for vehicle registration, bribery, and service issues.

  • Public can report traffic violations and DMT service complaints via WhatsApp.

Sri Lanka Police have launched a dedicated WhatsApp hotline to empower the public to report traffic violations and combat reckless driving. This initiative, supported by Transport Minister Bimal Ratnayake's call for responsible driving during festive seasons, aims to reduce the 5-6 daily fatalities caused by road accidents. The public can submit evidence, such as videos and details of offenses, to help curb dangerous practices like driving under the influence of drugs or alcohol. Deputy Inspector General of Police W.P.J. Senadeera confirmed the hotline has received numerous complaints, and increased police presence is deployed for enhanced road safety.

Story Update

Update #2\u00b7 Sep 19 · 9:30 AM

The Department of Motor Traffic (DMT), through the Commissioner of Motor Traffic, has launched a new WhatsApp hotline, 074 245 3300. This service allows the public to submit written complaints regarding issues faced during motor vehicle registration and services, including irregularities and bribery, as well as inconveniences caused by vehicles. The hotline is for WhatsApp messages only; phone calls will not be accepted.

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