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Department for Registration of Persons Services to Resume on April 20th After System Restoration
The Pulse
GeneralTechHOTThursday, April 16, 2026

Department for Registration of Persons Services to Resume on April 20th After System Restoration

TLDR

  • DRP services suspended nationwide from April 17th due to system breakdown.

  • Digital Ministry confirmed suspension; restoration efforts were underway.

  • System restored; DRP services officially resumed on April 20th.

  • Commissioner General Jagath Herath confirmed all divisions fully operational.

The Department for Registration of Persons (DRP) has announced that all public services, including one-day services, will be suspended at its head office and all provincial offices on Friday, April 17, 2026. This decision stems from an emergency computer system breakdown that is currently undergoing restoration. Commissioner General H.M.J.M. Herath issued the notification, confirming that efforts to rectify the technical issues are in progress. Citizens are advised to plan accordingly, as services are expected to resume once the system's stability is ensured.

6 Updates

Update #7\u00b7 Apr 20 · 3:18 AM

The Department for Registration of Persons has confirmed that all public services, including one-day and normal services for issuing National ID cards, have officially resumed today, April 20th. Commissioner General Jagath Herath further confirmed that all public service divisions are now fully operational following the system failure that led to the nationwide suspension of services since April 17th.

Update #6\u00b7 Apr 19 · 12:47 PM

The Department for Registration of Persons has issued a media statement to confirm that all public services, including the one-day service for issuing National ID cards, will resume from April 20th. This announcement follows the restoration of its computer system, which had led to the nationwide suspension of services since April 17th.

Update #5\u00b7 Apr 19 · 11:32 AM

The Department for Registration of Persons has announced that all public services, including the one-day service for issuing National ID cards, will resume from April 20th. The department confirmed that its computer system has now been restored, following the sudden breakdown that led to the nationwide suspension of services from April 17th.

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